Customer Success
Our team has partnered with hundreds of customers to help them successfully build and launch their event strategy
I sleep better at night knowing our events are run on Goldcast. The main reason is because of the team behind the scenes that care about my success
Nina Butler
Prior Sr. Director, Revenue Marketing
Our people
Brittany Francis, Implementation manager
The implementation manager will onboard your team and set up two event templates. He/she will be an extended team member supporting your team from registration to event run of show to event execution to post event sync on event performance for the two events. Post completion, the CSM will be your point of contact.
Matthew Siegel, Customer Success Manager
You’ll partner with a customer success manager with deep experience of the Goldcast platform and how to utilize its features for successful events. Your CSM will support you by being a thought partner on how to set up your event, uplevel attendee engagement, and maximize the ROI of each event you hold.
Vanessa Marshall, Customer Support
The Customer Support team is available to answer queries by email or live chat during any stage of your event set up. We also offer live support for all your events by Email or live chat.
Here’s Your Success Team
We Build Your First 2 Events With You
Our Implementation Team Will Create And Support Your Event With Your Event Flow Template
Your Detailed Implementation Guide
We increased our event attendance rate from 33% to 50% after switching to Goldcast
Ashleigh Frank
Senior Demand Gen Manager
It was a monumental day introducing our new brand! Goldcast allowed our thousands of customers to engage and connect more than they ever have before!!
Sydney Sloane
Previous CMO
The marketo integration is very seamless. The 10+ engagement activities help us with personalized and timely follow ups
Sara Lieber
Event Marketing Manager
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