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Field marketing is a customer engagement strategy that connects brands with buyers through in-person, virtual, and hybrid events. It includes event marketing, account-based marketing (ABM) activities, and personalized outreach to drive brand awareness, lead generation, and revenue growth.
Today, field marketing has evolved beyond traditional face-to-face interactions to include digital experiences. Modern field marketers specialize in creating memorable brand experiences across multiple channels to drive pipeline and revenue.
What exactly does a field marketer do? And how can you use field marketing strategies effectively in your organization? Let's explore.
Field marketers work at the intersection of marketing and sales to create memorable brand experiences with target audiences and earn mindshare.
A field marketing manager's responsibilities typically include:
Field marketers are the boots on the (often digital) ground, creating experiences that turn prospects into customers into advocates.
Field marketing complements many other marketing functions, but serves its own purpose in B2B marketing. Here’s a high-level overview of how field marketing compares to other areas of marketing:
While field marketing often includes events as a key tactic, its scope extends beyond event execution. Field marketing aligns events with broader sales goals, while event marketing focuses on delivering exceptional event experiences.
Demand generation casts a wide net to generate interest and leads at scale, while field marketing takes a more targeted, high-touch approach. Where demand gen focuses on creating initial awareness and interest, field marketing helps convert that interest into tangible opportunities and revenue.
Field marketing and account-based marketing share a targeted approach, but field marketing typically operates with a segmented or event-based focus rather than at an account-specific level. While ABM zeroes in on individual accounts with highly personalized tactics, field marketing creates opportunities for engagement with multiple accounts in a specific segment.
Customer marketing focuses on existing customers to drive retention, expansion, and advocacy, while field marketing primarily targets prospects and opportunities. Field marketing emphasizes pipeline and new business development, while customer marketing concentrates on strengthening relationships with current customers and turning them into advocates.
Digital marketing uses online channels to reach audiences at scale, while field marketing creates direct, personal connections. Digital marketing excels at broad reach and data-driven optimization, whereas field marketing shines in creating memorable experiences and building face-to-face relationships.
Traditional marketing uses established, one-way channels like print, broadcast, and outdoor to build broad brand awareness. Field marketing takes a more targeted, interactive approach focused on direct engagement with specific audiences.
➡️ The most effective B2B marketing strategies integrate all these disciplines, with field marketing serving as a bridge between broad marketing initiatives and specific sales opportunities.
Ready to strengthen your field marketing game? Here are ten proven strategies to boost engagement and drive results:
Virtual and hybrid events have become essential components of modern field marketing strategies. They help you reach wider audiences while still delivering personalized experiences. With the right hybrid event platform, you can create immersive virtual experiences that rival in-person events, complete with networking opportunities, interactive sessions, and real-time engagement.
Today's B2B buyers consume content across multiple formats and channels. Successful field marketers create multimodal content experiences that combine video, text, and interactive elements.
Start with a cornerstone piece of content, like a webinar or virtual summit, then repurpose the content into blog posts, social snippets, and email campaigns. This approach maximizes your investment while catering to different consumption preferences.
ABM focuses resources on targeting and engaging specific high-value accounts. Field marketers can apply ABM principles by:
ABM is about identifying accounts that are both winnable and retainable. “It’s plotting where the next wave of growth is going to come from,” explains 6Sense Chief Revenue Officer Latané Conant, “and ensuring it’s going to come from people that we can sell but also service. That’s the foundation of great ABM.”
Partnering with industry influencers can boost your field marketing efforts. Look for opportunities to co-host events, collaborate on content, or feature thought leaders in your event panels. These partnerships lend credibility to your brand and help you tap into existing communities.
Community building is a great way to turn one-time event interactions into ongoing relationships. Create spaces—online forums, social media groups, messenger apps—where your audience can connect, share insights, and continue conversations started at your events.
The goal is to become a meaningful part of your audience's professional lives by providing continuous value with a community.
Guerrilla marketing uses unconventional, creative, and often low-cost strategies to create memorable brand experiences. In B2B contexts, this might include:
For example, way back in 2000, Salesforce staged a mock protest at a competitor's conference—a classic example of attention-grabbing guerrilla marketing.
Video content has become essential for field marketers looking to extend their reach and create more engaging experiences. Consider these video formats for your field marketing strategy:
And you don’t need a polished, 5-minute explainer video. In B2B, micro-videos can make a big impact—marketers report that TikTok provides the second-highest ROI across social platforms (after Facebook).
AI tools help field marketers to deliver personalized experiences at scale. You can use AI to:
AI can help you isolate and integrate a prospect’s interests and create experiences accordingly. “We always had personalization,” muses Chandar Pattabhiram, Chief GTM Officer at Workato, “but can you get to hyper-personalization?”
The success of your field marketing efforts often depends on what happens after an event. Develop a systematic approach to post-event follow-up that includes:
Remember to provide your sales team with account-level engagement insights so they can personalize their outreach and move conversations forward.
Field marketing is evolving with the integration of AI and video tech.
AI is enhancing event experiences in many ways:
Our Attendee Sentiment Report revealed that 66% of event attendees prefer to choose only the sessions they’re interested in—indicating that a highly-personalized experience is a better experience.
Video content is the foundation of a modern multimodal content strategy. Field marketers are increasingly creating video-first content that can be repurposed across multiple channels:
Justin Beredith, Digital Marketing Manager at Birdeye, explains the value of this approach: "If you create, produce, and promote a webinar for just one hour of content and then you leave it there, it's kind of a waste." Repurposing gets more mileage out of the content you’ve already invested in.
AI tools are making video content creation more accessible and efficient for field marketers:
Creating more content with less effort—plus ensuring consistent messaging—isn’t a dream. It’s a reality.
➡️ Try it for yourself: Upload a video and repurpose it in minutes for free with Goldcast Content Lab.
Ready to try some of these field marketing tactics? Here's a framework to help you build a practical strategy.
Start by clearly defining what you want to achieve with your field marketing initiatives. Some common goals:
Specific, measurable goals will guide your strategy and help you track progress.
You probably already have personas or ICPs, but which of them are you targeting with your field marketing strategy? Is it all of them, or just specific segments?
For your target segments, outline:
This understanding will help you create relevant, resonant experiences.
Create a content plan that supports your field marketing objectives:
Remember that quality trumps quantity. Focus on creating valuable, insightful content that addresses your audience's needs.
Select the channels and tactics that will best reach your target audience:
A multichannel approach helps make sure you meet your audience where they are.
Of course, no marketing strategy is complete without the final step of performance tracking and optimization. Effective field marketing requires consistent measurement across key dimensions:
Identify clear KPIs aligned with bottom-line objectives, establish tracking systems, and schedule regular reviews for continuous improvement.
Field marketing has evolved from traditional face-to-face interactions to a sophisticated, multichannel discipline that blends in-person and digital experiences. With the strategies outlined in this guide, you can create engaging, impactful field marketing campaigns that drive meaningful business results.
Goldcast is purpose-built to support modern field marketers with tools to create immersive branded experiences, capture detailed engagement data, and seamlessly integrate with your tech stack.
Post-event, take your video content further, faster with Content Lab—an AI-powered tool that lets you generate video snippets, blog posts, and social media content in minutes rather than hours.
Ready to transform your field marketing strategy? Request a demo of Goldcast today and discover how our platform can help you create engaging experiences and multichannel content that drive pipeline and revenue.
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